Feedback

We at Pandan Leaf aim to bring all of our customers the very best value for money, services and food around London. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Really tasty Thai food delivered exactly when they said they would. Will order again.

David, 26 Nov 2020

Nice food and really nice delivery driver

Sonja, 26 Nov 2020

Hi, I made an order on Saturday night (21/11/20) and part of the order was wrong. We ordered a chicken tom yam soup and a mushroom one came which was very disappointing. I hope someone can respond to me about this. Thanks.

Paddy Wilkins, 21 Nov 2020

  Reply : Hello paddy. Please contact the restaurant and we will try to solve this issue for you.

I haven’t got the food! 2 hours so far

Andrew, 20 Nov 2020

Shame delivery through your own website is super slow and very delayed :(

Jovan, 20 Nov 2020

Amazing! Food excellently prepared and friendly service.

Paolo, 13 Nov 2020

Never disappointed with the food. Always arrives in the time given and the food is hot. Love this Thai restaurant.

Maria, 07 Nov 2020

I been order from this restaurant since there was restaurant management change, very please with the food/services. The staff was very lovely, as for the food on menu, has change alots from before. There more choice, i just love everything on the menu, and i try everything. lol i definitely would recommend you guys to go and try the foods. You wont be disappointed.

Amy, 01 Nov 2020

Fantastic Service, easy to use.

Robert, 28 Oct 2020

On Saturday you delivered my order and the vegetable tempura was missing the sweet chilli sauce and the masaman curry was cold. Over the years I have ordered lots of meals from you and have never been so let down before. My partner also had a delivery from you on Saturday and her food was also cold. What’s happened recently?

Patrick , 26 Oct 2020

yummy and always delivered heated hot just as it should be. :)

Hannah, 19 Oct 2020

Good quality and speedy delivery

Rob, 07 Oct 2020

Ridiculous, ordered food that was meant to arrive over an hour ago, and every time we call it says user busy, shocking.

Anna Lindsay, 02 Oct 2020

Took 3 friends here on Friday night, we all really enjoyed our meals, top Thai in London. Always a crowd pleaser. Good portions and full of flavour

Aisha, 15 Sep 2020

  Reply : Thank you very much.

Ordered an excellent massaman on Saturday which was fresh and perfectly nutty. The squid was also very nice and perfectly seasoned. I have been a regular customer in person and via takeaway and will be back, love this place.

Iva, 14 Sep 2020

  Reply : Thank you. Looking forward to see you again.

Hi, I ordered from you on Friday night, and asked that my order be prepared without peanuts as I'm allergic - you said yes, and it is even noted all over my receipt so I know it was communicated to your chef, however the nuts were either scraped off the top of my food or the same utensils were used as I suffered an allergic reaction shortly after I started eating and have been ill for the past two days. Not only did I have to throw everything away, I was pretty ill. I would like to request a refund, please. Emma

Emma Frewin, 13 Sep 2020

  Reply : Hello Emma. Sorry to hear this. Can you please get in touch with the restaurant directly. As I’ve checked the orders on Friday that you mention. We couldn’t find any order with allergies note. We are taking Allergies note very seriously so could please get back to us and provide more information. Thank you

No one is at the restaurant so I couldn't pick it up. Refund required.

Yannicm Schroecker, 22 May 2020

  Reply : Hello yanicm. Sorry about the misunderstanding we are closing during the day on week day our opening hours for lockdown is mon-fri 17:00-23:00 sat-sun 15:00-23:00 and we have issues your refund for you already. Thank you

The rice was a congealed blob - inedible. The aubergine dish was a disgusting soggy mess. We requested no onions, but both the aubergine and noodles contained onions. Food arrived in 15 minutes, which suggests pre-prepared and reheated. All in all, it was the worst take away I've ever had. Please refund the rice and aubergine. stephentaylor20@outlook.com

Stephen Taylor, 23 Apr 2020

  Reply : Hello stephen. Sorry to hear that you’re disappointed in our food. In our kitchen we are making sure that every single dish is made freshly for our lovely customer. Because we are professional Kitchen and our lovely chef is very experienced that could take us only sometimes to make the orders and If the restaurant is not too busy we are aiming to delivered as soon as it out of the kitchen.

Order is late to arrive, no further information on the tracking and can't get through on the phone. Ordered over 1hr 10 minutes ago. Really disappointing.

Ruby, 18 Apr 2020

  Reply : Hi ruby. Sorry that our food get to you so late, In this circumstance we are doing our best to get the food to everyone on time. Please be patient with our delivery driver.

Always spot on Thai food from Pandan leaf!

Vashti, 09 Dec 2019

Your phone isn't working

Rana Shirin, 16 Nov 2019

Have been using your restaurant for a long time. Always delicious food and excellent service1

Valerie, 09 Nov 2019

foodHub


Adrin, 26 Oct 2019

Best Pad Thai

Lewis, 18 Aug 2019

Love this place

John, 05 Aug 2019

Love this place

John, 05 Aug 2019